Mercy Behavioral Health Keeps Members in Step with Healthy Living.

Mercy Behavioral Health coordinates a wide range of mental health resources to help you optimize your benefits. We help your members receive the timely care they need, while keeping utilization and costs under control.

Every call to our call center is answered by experienced professionals who connect your members with the right resources. Our certified case managers provide comprehensive case management and work with your members to identify resources, encourage treatment compliance, and enhance their healthy living skills.

Behavioral health services are incredibly personal. That’s why we work with you to create a customized plan that best serves your members. You may also choose to integrate aspects of our Employee Assistance Program or any of our other support services.

Our Managed Behavioral Health services include:

• Call Center
• Case & Disease Management
• Comprehensive Behavioral Health Network
• Utilization Management